Increasing Number of People Sustaining Injuries from Beauty Treatments in the UK


Last week we saw an article in the Lancashire Telegraph in which a lady went for a last-minute eyelash extension appointment. The article is a strong reminder of how important it is to take care when choosing a beautician to carry out treatments. It mentions a lady that unfortunately suffered swelling, pain, and infection after sustaining a severely scratched eye during lash extension application.

The beautician in question had arranged a ‘last-minute’ appointment and did not even discuss a patch test with her client.

Over the last few years, non-surgical beauty treatments and aesthetics have become extremely popular amongst men and women alike.

Whilst the majority of treatments carried out by a qualified professional will go without an issue and leave you feeling great, we have seen an increasing number of clients who have experienced negligent treatments which have resulted in mild to severe injuries.

The most common treatments which can result in burns and other injuries if carried out negligently include:

  • Laser treatments
  • Chemical peels
  • Waxing
  • Tanning
  • Semi-permanent make up
  • Eyebrow dye
  • Eyelash dye and extension

The injuries can be caused by human error, defective equipment, or unclean working areas.

How Do I Know If I Have a Claim?

Due to the lack of regulation in the beauty industry, not all non-surgical beauty treatment and aesthetics injuries will result in a successful claim.

In order to have the best chance of successfully pursuing a claim for compensation, the practitioner should have full and up to date insurance. If your practitioner is uninsured, your prospects of recovering compensation is reduced as you will need to pursue the practitioner direct. Your solicitor can discuss this in more detail with you, however, we recommend always choosing a practitioner that is fully insured to carry out your treatment, just in case something does go wrong.

What to Do If You Have Suffered an Injury from a Beauty Treatment

The first thing to do if you have suffered an injury from a beauty treatment is to seek medical assistance from a first aider on site, your GP, or your local A&E department, depending on the severity of the burns or other injuries. You should also get photographs of the injury you have suffered as well as photos of the salon where you had the treatment.

Next, you should report the accident to management of the salon/company if possible and make a note of the details of your practitioner and any products that were used.

Make sure you keep any relevant paperwork such as the receipt for your treatment as evidence.

You should then get in touch with a personal injury solicitor at your earliest convenience who will be able to advise you on your next steps regarding making a claim. It should be noted that there are time limits on when you can make a claim so seeking legal advice early is always advised.

How You May Be Impacted by an Injury

As well as the obvious pain and suffering an injury will cause, depending on its severity, the injury may also impact your ability to work, to perform everyday tasks at home, and enjoy hobbies.

Alongside this, if your injury causes a scar which leads to a visible difference in your appearance, you may experience the psychological impact of this.

Why Make a Claim for an Injury Caused by a Beauty Treatment?

As with the majority of personal injury cases, pursuing a claim for compensation will allow you to recover funds needed to cover any loss of earnings, care and assistance needed at home, travel and medication expenses, future loss of earnings, physical and psychological treatment or therapy and more.

We have also found that in pursuing a claim and successfully recovering damages, clients are able to gain a sense of closure on what has often been a highly stressful and traumatic experience.

Legal Advice and Additional Support

To speak to a specialist in personal injury claims, get in touch with the team at Farleys Solicitors for a free, no obligation assessment of your case.

Mulderrigs also works with a number of charities and specialists who can provide additional support to people who have suffered serious injuries which will impact their lives going forward.

If you have sustained an injury whilst having a beauty treatment, you may be entitled to damages. Speak to us at Mulderrigs, now a part of the Farleys Solicitors family today. We can assist you in getting the compensation you deserve. Either call 0800 0523 693 or contact us by email.