Jenny Clawson from Lancashire sustained a very serious injury to her wrist when she fell whilst walking up some dangerous unlit steps in her local park.

The steps had been poorly maintained by the council and as she stood on one of them the wooden edge collapsed.

Jenny fell backwards into overgrown bushes at the side of the steps, taking all her weight on her wrist.

She was unable to get up and couldn’t call for help because she had dropped her phone as she fell. She began to panic because it was getting late and going dark. Eventually she managed to crawl up the steps and made her way home.

Jenny was diagnosed with a fractured wrist and had to undergo surgery to insert metalwork to correct  the fracture.

The local authority are the legal occupiers of the park and have a duty to take reasonable care for the safety of their visitors.

In this case it seemed to us that the council’s maintenance and repair arrangements fell far below the standard that could have been expected.

So we took on her case and agreed to act on “no win no fee” terms.

We sent a detailed Letter of Claim to the council and they accepted liability for the accident.

Jenny’s injury was quite serious and affected her work in her small business.

We obtained an expert report from a surgeon who specialises in  upper-limb injuries, and we also obtained details of Jenny’s financial losses.

After negotiations with the council’s representatives the claim recently settled for over £33,000.

If you know anyone who may need advice about a trip or fall please just get in touch.

(The name of our client has been changed).