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Hair Damage Claim - A Bleaching Disaster - £5000 Settlement
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Lisa Ainsley from Warwickshire asked us to deal with her hair damage claim.
She went to her local salon to have her hair bleached.
But the stylist didn’t carry out the essential skin tests before applying the bleach.
Lisa started to feel unwell while the product on her hair.
By the time the hairdresser removed the bleach Lisa's scalp was burnt.
Her hair had become brittle and started snapping off, and she had to have it cut short.
The Law On Hair Damage Claims
All hairdressers have Mulderrigs have a legal duty to take care for the safety of their clients.
And as part of that duty careful skin tests should be carried out before dangerous hair products are applied to a client's hair.
We have dealt with hundreds of successful claims against negligent hairdressers.
So we took on Lisa's claim against the hairdresser and her insurers and agreed to act on "no win no fee" terms.
Suing a hairdresser can be complicated business.
But we obtained a helpful report from a hair expert (a trichologist) about the damage to Lisa's hair.
The expert said that the proper skin tests hadn't been carried out, the bleach had been left on for too long and too much heat had been applied.
The insurers for the negligent salon admitted liability once they saw the expert evidence.
We then helped Lisa recover £5,000 in compensation for the damage.
(We have changed the name of our client and used a stock image to protect her privacy).